Introduction and Data Controller

SuperNexora operates as your trusted partner in budget automation and financial management. We're based in South Korea and take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.

As the data controller, SuperNexora (located at 693-10 Yaeum-dong, Nam-gu, Ulsan, South Korea) is responsible for your personal data. You can reach our privacy team at help@supernexora.com or +82317198085 for any questions about how we handle your information.

Information We Collect

We only collect information that's necessary to provide our budget automation services effectively. You can choose not to provide certain information, but this might limit some features.

How We Use Your Information

Your information helps us deliver personalized budget automation services. Here's how we use it:

We also use aggregated, non-personal data to improve our services and develop new features. This helps us understand how people use budget automation tools and what improvements would be most valuable.

Marketing communications are always optional. You can opt out at any time through your account settings or by contacting us directly.

Legal Basis for Processing (GDPR Compliance)

Under GDPR and South Korean privacy laws, we process your personal data based on:

• Contract Performance: Processing necessary to provide our budget automation services
• Legitimate Interest: Improving our services and preventing fraud
• Consent: Marketing communications and optional features (you can withdraw consent anytime)
• Legal Obligation: Compliance with financial regulations and tax requirements

We regularly review our legal basis for processing to ensure we're handling your data appropriately and in compliance with applicable laws.

Information Sharing and Third Parties

We don't sell your personal information. Period. However, we do share limited information in specific circumstances:

Your Privacy Rights

You have significant control over your personal information. Here's what you can do:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to processing based on legitimate interests or for marketing

Data Security and Protection

Protecting your financial information is our top priority. We use industry-standard security measures including:

• End-to-end encryption for all financial data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure cloud infrastructure with backup systems
• Employee training on data protection best practices

While we implement strong security measures, no system is completely foolproof. We encourage you to use strong passwords and keep your account credentials secure.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes we collected it. Here's our general approach:

You can request earlier deletion of your data, though we may need to retain some information for legal compliance. We'll explain what we can and cannot delete when you make a request.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience with our budget automation platform. These help us remember your preferences, analyze site performance, and provide relevant features.

You can control cookie settings through your browser, but disabling certain cookies might affect site functionality. We'll ask for your consent before using non-essential cookies.

Children's Privacy

SuperNexora is designed for adults managing their personal finances. We don't knowingly collect personal information from children under 14 years old. If we discover we've collected information from a child, we'll delete it promptly.

Parents who believe their child has provided personal information to us should contact us immediately at help@supernexora.com.

Changes to This Privacy Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and through our service.

Minor updates will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.